There are many overseas support staff

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gafimiv406
Posts: 501
Joined: Tue Jan 07, 2025 4:26 am

There are many overseas support staff

Post by gafimiv406 »

When customers in Japan request support for Microsoft advertising, they are still being assisted by support staff from overseas.Miscommunication due to language and cultural differencesThere is a growing demand for stronger support in Japanese regarding this issue. The number of Japanese staff is expected to increase in the future, but it cannot be denied that support is still weak compared to other media.

There are cases where problems have occurred depending on the payment method (bank transfer).
One of the payment options is bank norway mobile database transfer.Authentication takes a long timeThere have been reports of problems such as delays in the start of advertising operations due to the delays in payment. Depending on the company, it may take several days for the transfer to be reflected. To avoid such situations, it is recommended to choose a credit card or other quick payment method.

Long lag in support response
When I contacted Microsoft advertising support,It takes a long time to respondSpecifically, it can take an average of seven days or more to respond to an inquiry, which can cause problems with advertising operations.

Summary of Microsoft advertising
Microsoft Advertising is an advertising delivery platform that utilizes the Bing search engine, and boasts the second largest share of PC search engines in Japan.

Especially in the B2B industry, you can expect good results, and with fewer companies entering the market, the cost per click can be kept low, which is an advantage.

Another attractive feature is that it is possible to import Google Ads data and the setup can be done smoothly.

However, the support system in Japan is still not sufficient, and you need to be careful especially with payment methods and support. It is important to set it up properly and understand its features before using it.
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