We can say, then, that if your business only requires CRM software with solid sales management and automation, Pipedrive may be the right choice. HubSpot, on the other hand, should be considered for integrating marketing actions.
The fact is that, due to their format and their ability to integrate btc database with other tools, both options can make a positive contribution to your business.
Conclusion
A brand's success is achieved through customer satisfaction and subsequent loyalty, building strong relationships with them. In establishing this bond, one of the most common challenges is companies' inability to track each customer individually.
That's why having CRM software for e-commerce is key to managing and optimizing your online store's operations. If you're still undecided on a suitable option for your business, below we review the main differences between the platforms analyzed.