It is now possible to set up FAQs or frequently asked questions for business accounts on Instagram. Why should you use this? And how? You can read that in this article.
Instagram has been busy developing new features lately. Now available: frequently asked questions, or FAQs. This feature allows you to set questions that you often receive as templates. This makes it easy for your potential customers to ask a question. All they have to do is click on the question they want to ask you.
Instagram is increasingly taking on features of Facebook Messenger. In September 2020, Facebook phone number list announced that several Instagram users would be given the option to upgrade to a new inbox. This has several features inspired by Facebook Messenger. For example, you can change the chat color, and it is also possible to communicate via the individual apps. This means that you can send a message to someone who uses Instagram chat via Facebook Messenger. One advantage of this is that you are not dependent on apps, and therefore do not have to download them.
It is now possible to install the frequently asked questions on your Instagram business account. Do you often get questions about your products or services? Then this function is ideal to use.
How does the FAQ feature work on Instagram?
Go to the menu (the three lines at the top right of your profile)