Adopt an internal sales methodology

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The shift to remote work can be even more challenging if you're used to face-to-face meetings. The COVID-19 outbreak has forced many sales companies to quickly adopt an inside sales approach.

Inside sales is a method for managing sales activity remotely. Representatives use phone calls, email, and video conferencing to build and maintain relationships with their prospects. It is especially effective for those offering high-cost or complex products and services.

The big difference between inside and outside sales is the way representatives communicate with their prospects. Therefore, you must be clear about your processes and the tools you use for certain aspects of your work.

Take the time to map your current processes, then adjust them for viber database an inside sales approach. For example, if you use a consultative, face-to-face sales approach, how can you apply it to a Zoom call?

For sales pitches, use the same tactics you would in person. Use screen-sharing features (like those on video conferencing software) and present your pitch as usual.

Finally, test these new processes as soon as possible and create training for each step. Conduct remote workshops via video conferencing and use screen recording to allow reps to see how to use these new processes in the field.


How to help representatives affected by a health crisis
Depending on how quickly you react to a health crisis, you may find that several of your representatives need time off at the same time. This could be due to illness or bereavement.

These scenarios are unprecedented, so consider temporarily adopting a more generous vacation policy. If your business can handle it, extend your sick and bereavement pay beyond their current allowance. This will not only give representatives the time they need to recover and return to work, but