Identification of blocking points and areas for improvement

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KPIs aren't just used to measure project success. They're also used to detect challenges along the way. For example, a slow growth rate, slow response times, or an increase in unforeseen costs are all warning signs that help anticipate and correct problems before they impact the entire project.

KPIs are therefore not just another piece of numerical data. They are genuine levers for strategic and operational action that enable the continuous improvement of an organization's operations.

To start
The different types of KPIs
Generally speaking, KPI indicators fall into two broad categories: lagging KPIs and leading KPIs; and they can be of three types: strategic, operational and functional.

Two categories of KPIs: leading KPIs and lagging KPIs
1. Delayed KPI or lagging KPI
Lagging KPIs are retrospective performance indicators that evaluate the rcs data malaysia results of an action or process after it has taken place. They are often used to analyze overall performance and measure goal achievement.

Examples of lagging KPIs
Revenue generated: it reflects the sales performance over a past period,
Conversion rate: measures the percentage of prospects who have taken an action (purchase, registration),
Bounce rate: measures the percentage of visitors leaving a web page without further interaction,
Budget compliance: compares actual expenses to forecasts.