Let's see out 2016!

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At the end of the year, it is customary to take stock: learn from mistakes, get inspired to achieve new goals, thank those who were there and helped you become better.

Thanks to all our clients and partners who were with bosnia and herzegovina phone numbers us in 2016! We have achieved a lot during these months.

We honed technologies
We developed API and interactive call processing. So that you can make friends with UIS tools with almost any devices and systems that can respond to calls.

Provided easy control over all stages of a call . So that you can evaluate the quality of work with requests and manage relationships with clients, tracking all the details of call processing.

We have expanded the possibilities of event notifications. So that you can choose the most convenient ways to receive notifications, for example, about calls made or missed, and fill them with the parameters you need.

We launched call tracking . So that you can track calls by individual advertising sources and optimize your customer acquisition costs.

We have updated the algorithm for percentage distribution of calls . So that you can accurately set the load of incoming calls to different departments of the company.

We have implemented call interception. So that you can reduce the client's waiting time on the line and instantly transfer their call to a free employee.

Expanded the number capacity
We have provided you with access to an unlimited number of federal numbers 8 800 — as part of a partnership with PAO Rostelecom. By the way, you can connect such a number for free until the end of January.

Were not afraid of challenges (and here we don’t mean phone calls)
We even integrated the Virtual PBX with a refrigerator. And we learned how to easily increase the efficiency of your communications with clients in any industry - from the catering sector to the real estate segment.

Developed infrastructure
Servers were updated and new communication nodes were deployed. And in November, in addition to the company's representative offices in Moscow and Tula, another one was added - in St. Petersburg .

Updated design of Personal Account
We have made call reports more visual for you and will continue to work on the Personal Account, its convenience and compliance with your expectations.

We have introduced 24/7 support
Since December, the UIS telephony technical support team has been working 24/7. And will be on duty around the clock even on the eve of the New Year holidays.


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