Hands and feet reveal true feelings

[nusaibatara]

Swinging your hand back in response to a client's request sounds disdainful. Interlacing your fingers or slouching your hands symbolizes discomfort. The same signal is also sent by hands that:

are constantly playing with their hair,
they touch the face,
they cover their mouths.
Your mom probably told you as a child that pointing is rude. Instead, you can country email list use the open hands gesture. This gesture has your palms facing up and slightly forward, which symbolizes openness and friendliness.



Shoulders and legs
Although it may seem reassuring, don't cross your arms or legs in front of a client. It makes you seem closed off and inaccessible. Keep this in mind, especially during initial consultations.



Feet
Do you tend to subconsciously sway or twist your ankles?

You've already learned how to appear confident - your head is up, you stand tall, you use the open-hand gesture, but there's still one thing we don't realize when we're stressed...

...a swinging leg.

A client can easily guess from your wobbly legs that you are stressed, bored, or worried.

So keep your feet still.



Body language with demanding customers



5. How to impress demanding customers with body language
What if a customer questions or tests you during a meeting? Maybe they don't like the final result, question your qualifications, experience, or price.

In such a situation, when our body is trying to force itself into defensive mode, it is very difficult to keep our body language under control. You cannot afford to sound or look defensive, because this will only confirm the client's assumptions.

First, express your understanding of their concerns and then present your proposal, your solution. While doing so, you need to make sure that your words are consistent with your body language.It may be complicated, but:

Nod and tilt your head to show that you are listening.
Use open hand gestures, palms facing up.
Don't snort or bite your lips.
Maintain eye contact without staring too much.
Breathe slowly and deeply to show that you are in control.
If your clients are complaining about the price, read our article: Are you charging too much for your services? . Alternatively, if you are unsure about your prices, you can read How to properly set a salon price list .



Remove physical barriers between you and the client